Terms of Sale
Terms and Conditions:
How To Order: Via our secure websites 24 hours a day 365 days a year. Do remember to input your card details only when prompted during the check out process and not in an email.
By Telephone to our Weybridge Gallery 01932 847 939 / 01932 831 351
Payment Methods: We accept payment through this site from all major credit cards. Cheques posted must be drawn on a U.K. bank. Cheques must be made payable to 'The Wyecliffe Galleries' and must clear before goods are released.
Post & Packing: We use insured U.K couriers to deliver all orders. We offer free postage to the U.K (with the exception of certain outlaying areas). Europe/Worldwide delivery prices vary so please call us to enquire.
We aim to send out on a next day guranteed courier service Monday-Thursday when items are in stock and the order is received before 3pm. We also offer a full range of urgent, same-day & weekend delivery options - please call 01932 847939.
PLEASE NOTE THAT WE ARE NOT NOW SHIPPING WORKS OVER THE FESTIVE PERIOD AND WILL BEGIN SHIPPING ORDERS ON THE 5TH OF JANUARY FOR DELIVERY ON THE 6TH OF JANUARY 2015
U.K. Delivery times are dependent on stock.
Overseas Delivery times from 3 - 14 working days
We reserve the right to remove the free delivery offer at any time even after an order has been placed. Some items are excluded from the free delivery offer, including very large and fragile works of art which may require a specialist delivery service. Please contact us for quotations in these circumstances.
Returns: If you are not delighted with your artwork for any reason other than damage then please return within 7 days of receipt, at your own cost and we will gladly refund your payment. We must be informed of any returns before they are sent and you may contact us at firstname.lastname@example.org where we will issue you with an authorised returns number. All art must be returned in perfect sale-able condition.
Damaged items Returns Policy: In the unlikely event of you receiving damaged goods, we would need to be informed within 24 hours of receipt so please check the artwork carefully upon receipt. We will issue you with an authorised returns number. We may also require you to take photographs of the damaged item for insurance purposes. We will require the original packaging and of course the product to be returned to us. Your consumer statutory rights remain unaffected.
Copyright: All images are under copyright. Reproduction of these images in any way shape or form constitutes an infringement of this copyright and will result in legal action - worldwide. All trademarks print names, and logos within this website are the property of The Wyecliffe Gallery, Weybridge, KT13 9DT.
Contracts/Applicable Law: By purchasing from www.wyecliffe.com you agree to the terms and conditions on this page. By completing and submitting the electronic order form (or proceeding through the 'checkout process') you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form, completing the checkout process or receiving an automated order confirmation constitutes our acceptance of your order. The contract between us shall be governed by and interpreted in accordance with English Law and English Courts shall have exclusive jurisdiction to resolve any disputes.
Privacy: The Wyecliffe Gallery does not sell or trade any personal details to third parties. You occasionally may receive information on new prints / products from us that we believe is relevant to you as a result from your initial contact / order. Please click unsubscribe at the foot of our email to you if you wish to be removed from our mailing list.
Please ring us if you wish to discuss any of the above on 01932 847 939