Wyecliffe FAQs

With over 30 years selling fine art we have built up an enviable reputation for quality art at an affordable level 

Wyecliffe search the globe looking for emerging talent so that our collectors benefit from the opportunity to invest early on in an artist’s career.

With over 2500 artworks held on site ready to send out same day we are one of the largest independently owned galleries in the UK.

Where possible we offer a fully insured next day pre noon premium delivery throughout mainland UK.

We offer professional packaging, crating and fully insured trackable international shipment.

We contact every one of our collectors upon receipt of their artwork requesting an impartial review.

We are proud to offer fully insured delivery via courier to the UK mainland free of charge with all works purchased as part of this evening’s Virtual Exhibition.

Placed on a premium service, works arriving on the UK mainland will arrive during a one-hour timed slot which will be communicated by the courier directly on the date of arrival via text message. This service is available on the weekday of your choosing – Monday-Friday weekly (excluding Bank Holidays). Some postcodes in outlying areas (including Cornwall, Scotland and Wales) may not be possible to be placed on a next-day service upon booking, and our friendly After-Sales Team will be glad to help discuss this through when booking your delivery date.

Placed onto a premium service, works arriving to the UK mainland will arrive between 8am-12noon on a weekday of your selection, Monday-Friday weekly (excluding Bank Holidays and with the exception of certain outlying areas). Please note that some postcodes in outlying areas (including Cornwall, Scotland and Wales) may be subject to next-day arrival between 8am-6pm delivery options only, or only be available on a two-day service.

Our team will confirm if you will receive a one-hour timed window, or a pre-12noon service at the time of booking delivery. We thank you for your patience and our dedicated After-Sales Team will be on hand following dispatch should you have any queries once your wonderful new artwork has been dispatched.

Please note that all parcels require a signature, therefore somebody will need to be at the property to sign for the goods – owing to the value of the goods, we sadly can’t recommend or authorise any works being left in a safe place.

Offshore UK deliveries including (but not limited to) the Isle of Man, the Channel Islands, the Isle of Wight, the Isles of Scilly, Northern Ireland, and remote areas of Scotland, are typically available on a 2-3 day delivery service following dispatch.

Saturday deliveries may also be requested, which are available for a small additional fee of £25 per delivery. We also offer a full range of urgent and same-day delivery options, which may be organised and quoted per order. Professional installation may be offered by quotation to some areas of the UK. Please call us to arrange these alternative delivery options on 01932 847939 from Monday 26^th September to discuss your order with a member of our team.

Please note that some items are excluded from the free delivery offer, including very large and fragile works of art which may require a specialist delivery service. Please contact us for quotations in these circumstances.

Wyecliffe Galleries offers fully insured delivery to both Europe and Worldwide. Overseas delivery times range from 3 - 21 working days and full tracking is provided as soon as your chosen artwork/s is in transit with the couriers. Prices are automatically calculated once your shipping address has been added to the basket. All international deliveries are packaged in a custom-made crate, designed for safe transit.

In the rare instances, you would like to return your artwork, we offer a 14-day guaranteed returns policy on internet and phone purchases to help you buy with confidence. A credit note can be issued for exchange so that we can help you find a fantastic alternative, or a refund will be applied to the original card used within 7 working days of the goods being safely returned to us. All free gifts received must also be returned to us in pristine condition alongside the artwork/s themselves.

Please note that if you would like us to arrange the collection then the cost of the collection will be deducted from the original purchase price. It is the responsibility of the collector to deliver the artworks purchased safely back to our trading address; the cost of the return is the buyer’s responsibility. Our full Terms and Conditions are found here.

Please call 01932 847 939 or email our team via info@wyecliffe.com for any further information.

In the exceptional circumstance that there has been some damage incurred during transit, the gallery will arrange collection to return the work. A restored or replacement artwork will be sent in applicable circumstances if possible, or else a refund provided.

For European and Worldwide orders, returns may also be arranged. As soon as we receive your confirmation a member of our After-Sales Team will be in touch to organise a suitable collection date. Once your artwork has arrived back in our galleries, a refund to your original payment method will be arranged, minus the shipping costs.

Purchases made as part of our Virtual Exhibition, Life, Love and Magic on Saturday 24^th September 2022 between 7pm-11pm with David Renshaw will not be eligible to redeem points against, nor will any purchases made during these hours qualify to accrue points to redeem against future purchases.