Wyecliffe FAQs

We have compiled all the relevant information that you may need to know during the Rose Garden Exhibition.
If you can't find the answer to your question here our team is at hand via our live chat,which can be found at the bottom right of your screen. Alternatively you can call our team on 01932 847939.
 

Please note that adding an unique edition or original painting to your basket does not reserve the artwork. Please proceed to check out and make your purchase as swiftly as possible to have the highest chance to securing your favourite piece/s; all orders are reviewed by our team upon arrival and we will be in touch to discuss both frame options and delivery dates in due course.

WYECLIFFE BENEFITS

The Wyecliffe Galleries were founded over 15 years ago on a pure mission: to work with collectors and interior designers to deliver world class art no matter how ambitious the brief. Offering an individual and unparalleled proposition, our Weybridge based galleries are home to over 2,500 original paintings, quality limited editions and world-class sculpture. Collaborating with leading contemporary creatives in every artistic genre, our extensive portfolio is complimented by specialist services in commissioning bespoke paintings that connect directly with the space and individual. At the very heart of what we do are our collectors and ensuring every client receives a gold-standard service tailored to suit their needs.  

Kerry Darlington has captivated a generation of art collectors with her imaginative original paintings and unique print editions. Inspired by legendary stories ranging from the Wizard of Oz, Peter Pan and Alice in Wonderland, the artist immortalises these beloved fairy tales into fine art paintings with astonishing technical excellence and attention to detail. Wyecliffe Galleries has been the home of Kerry Darlington for over a decade, with an extensive collection of originals and editions for sale from her most iconic collections, including Tree of Life, Pre-Raphaelite and Natures Faeries to name but a few. Helping to navigate her portfolio and providing advice on investment pieces to clients based in the UK and internationally, Wyecliffe Galleries holds the largest archive of works by Kerry Darlington in the world.

The Benefit of our Experience:

With over 30 years selling fine art we have built up an enviable reputation for quality art at an affordable level 

Sourcing Artists Internationally:

Wyecliffe search the globe looking for emerging talent so that our collectors benefit from the opportunity to invest early on in an artist’s career.

An Extensive Portfolio:

With over 2500 artworks held on site ready to send out same day we are one of the largest independently owned galleries in the UK.

Free Premium UK Delivery:

Where possible we offer a fully insured next day pre noon premium delivery throughout mainland UK.

Premium International Delivery:

We offer professional packaging, crating and fully insured trackable international shipment.

Over 1000 Five Star Reviews:

We contact every one of our collectors upon receipt of their artwork requesting an impartial review.

ART TERMINOLOGY

Published Original

This term references original paintings created by Kerry Darlington from acrylic paints and typically finished with delicate layers of matte resin. They are the images that the artist chooses to also publish a limited edition print from. These original works are intricate and can involve several weeks or months to produce, though these can take up to a year of dedicated work to complete. The limited editions (referenced as ‘Unique Editions’) are produced from a scan of the original piece. The original painting is then framed and offered for acquisition.

Original Mixed Media

Used to describe Kerry’s wider portfolio of original artworks. Mostly finished with gloss resin, these original works often feature 3-D elements or many layers of acrylic paint and gloss resin to offer a translucent finish resembling stained glass or ceramics. These are stand-alone paintings without supporting edition prints and as such may only be acquired as an original. Some of Kerry’s most recognisable collections reside within this genre, including works from The Wild and Free series as well as classic Tree of Life motif.

Unique Edition

The most common term used in conjunction with Kerry’s edition works. These are of edition sizes above 50, and can go up to 350 in total, though most usually they are total size of 75, 95, 150 or 195 internationally. The phrase unique references that every edition is slightly different, where the 3D elements vary in placement and colour. Other editions will have metallic ink carefully run through the gloss resin as it sets, also creating a lovely individual effect on each edition. Every edition (including boutique, and Artist Proof editions) feature Darlington’s original signature on the bottom left or right of the artwork, either on a scroll or directly onto the resin surface itself.

Here are a few short videos of these variations in action.

Boutique Edition

Specifically applicable to edition sizes of less than 50. Boutique refers to the smaller edition print run available on the public market. These also comprise the same ‘unique’ differences that Kerry is known for on her larger editions sizes, though singles the works out of an overall smaller availability. Examples of Boutique Editions are titles such as Her Book of Ivy, Matching Set of Alice in Wonderland Pencil Sketches, and Gift of the Dreamers

Rare Edition

Used to signal an edition (either Unique or Boutique) which is tricky to come by. This can indicate the title has either sold out and the edition listed is the final piece available, there are very few editions remaining available to acquire, or an edition that has come to market as a secondary market sale (i.e. a piece which is being re-sold).

Artist Proof

The term Artist Proof (which also can be noted as AP) is a small set of editions released at the same time of either a Unique or Boutique edition. In historical terms they were also known as Printers Proofs as they were the first editions trialed to ensure the colour match on the editions was correct as per the artists vision – they were often gifted by artists to friends and family, or swapped with other artists to collect work rather than being released to sale. These days technology has come on so far that the colours don’t alter from AP to main edition, and Kerry has elected to release them to sale. As they are first made in a print run, some collectors covet these as a preference, though this is down to the individual collector.

Deluxe XL Edition

Signifying the largest editions available within Kerry Darlington’s portfolio, the Deluxe XL edition relates to some of the artists most iconic titles which have been transformed by sheer scale. Sometimes available in addition to the unique edition scale, or in some instances the only format available – the Deluxe XL edition is often closer in size to the original painting Darlington has created.

FRAME SELECTION

Thank you so much for choosing to purchase with Wyecliffe Galleries. If you have purchased a unique edition from Kerry Darlington during this evenings Virtual Exhibition, one of our friendly team will be in touch to record your choice of frame in the coming days. The options offered as complimentary are typically signature silver/blue and white/gloss.

Please note that dark/gold frames currently have an extended lead time and being offered for delivery in early 2022, and therefore do not fall under the guaranteed delivery before Christmas 2021. Please contact us to discuss this frame option is required.

Please do visit the online listing for the available colours offered on the edition you are most interested in.  

Silver / Blue
Dark / Gold
White / Gloss

If you have purchased a Kerry Darlington original work this evening, this will be delivered to your home in the frame as it is shown in the accompanying images. If you would prefer a different choice of frame, please contact our team and we will do our very best to accommodate this, though please note any change of frame may incur additional charges. Bespoke framing typically has a 3-4-week lead time.

FREE GIFTS

Exclusive Free Gift with every Kerry Darlington Purchase

Exclusive Free Gift with every Kerry Darlington Purchase.

Wyecliffe Galleries are so excited to offer an exclusive free gift for every purchase made during this evenings The Otherworld Virtual Exhibition, taking place between 7pm-10.59pm.

An incredible oversized cameo which measures just under 20cm tall each and which features two of the Fae Folk from this evenings standout release ‘The Folk of the Fae Tree’ will only be available as part of tonight’s show. Please note any purchases made after 11pm, tonight (Thursday 11th November) will not qualify for this gift.

Free Charm with all purchases of Alice in the Rose Garden Edition

For those purchasing the Alice in the Rose Garden unique edition, there is also a wonderful hand signed charm exclusively available with this edition too. Featuring a portrait of the Cheshire Cat, this is coated with gloss resin and hand signed by Kerry Darlington on the reverse. Available to purchasers of this edition title only.

Free Charm with all Purchases of Selected Otherworld Editions

For those purchasing a 'Panthress', 'Folk of the Fae Tree' or 'A Paper Moon' edition, each also has a wonderful unique charm exclusively available with that edition. These are coated with gloss resin and correspond to the artwork they come with.

DELIVERY & RETURNS

Wyecliffe Galleries are proud to offer complimentary fully insured delivery to the UK mainland, as well as 14-day free returns.

The Otherworld – Pre-Ordered Unique Editions

All unique editions unveiled as part of The Otherworld Curated Collection are due to be delivered to our galleries from Kerry Darlington studio’s before Christmas 2021. As soon as we have a delivery time-scale for your order, one of our friendly team will be in touch to arrange a convenient week-day delivery date. This is applicable to; The Folk of the Fae Tree, A Paper Moon, Pantheress, Owlets Hollow, Peacock Dance and Flight Over St. Pauls.

The Otherworld – Wider Exhibition, Originals Works & Unique Editions

We are delighted to confirm that the vast majority of original works and unique editions purchased as part of our Virtual Exhibition are available for immediate dispatch. A member of our After-Sales Team will be in touch to discuss your most convenient week-day delivery date. Please note that the Free Gift may be posted to you separately, following the delivery of your artwork.

UK and Domestic Services

We are proud to offer fully insured delivery via courier to the UK mainland free of charge with all works purchased as part of this evening’s Virtual Exhibition.

Placed onto a premium service, works delivered to the UK mainland will arrive between 8am-12noon on a week date of your selection, Monday-Friday weekly (with the exception of certain outlying areas). Please note due to the current backdrop of Covid-19, services may be affected to Wales with next-day arrival between 8am-6pm delivery options only. We thank you for your patience and our dedicated After-Sales Team will be on hand following dispatch should you have any queries.

Please note that all parcels require a signature, therefore somebody will need to be at the property to sign for the goods – owing to the value of the goods, we sadly can’t recommend or authorise any works being left in a safe place.

Offshore UK deliveries including (but not limited to) the Isle of Man, the Channel Islands, the Isle of Wight, the Isles of Scilly, Northern Ireland, and remote areas of Scotland, are typically available on a 2-3 day delivery service following dispatch.

Saturday deliveries may also be requested, which are available for a small additional fee of £25 per delivery. We also offer a full range of urgent and same-day delivery options, which may be organised and quoted per order. Professional installation may be offered by quotation to some areas of the UK. Please call us to arrange these alternative delivery options on 01932 847939 from Monday 9th November to discuss your order with a member of our team.

Please note that some items are excluded from the free delivery offer, including very large and fragile works of art which may require a specialist delivery service. Please contact us for quotations in these circumstances.

International Deliveries

Wyecliffe Galleries offers fully insured delivery to both Europe and Worldwide. Overseas delivery times range from 3 - 14 working days. Prices are automatically calculated once your shipping address has been added at the basket. All international deliveries are packaged in a custom-made crate, designed for safe transit.

Returns

In the rare instances our customers would like to return their artwork, we offer a free 14 day guaranteed returns policy on internet purchases placed in the UK mainland to help you buy with confidence.

We request that upon receipt of delivery that you if you aren’t entirely satisfied with your purchase that you let us know as soon as possible. A credit note can be issued for exchange so that we can help you find a fantastic alternative or a refund will be applied via the original payment method used within 14 working days.

Our free returns policy for the UK mainland is only valid where the receiver has retained the original packaging and made reasonable effort to ensure the safe transit of the artwork back to us. As soon as we receive your confirmation that you would like to return your artwork, a member of our After-Sales Team will be in touch to organise a suitable collection date, available to book Monday-Friday weekly between 8am-6pm daily.

In the exceptional circumstance there has been some damage incurred during transit, the gallery will arrange collection to return the work. A restored or replacement artwork will be sent in applicable circumstances if possible, or else refund provided.

For European and Worldwide orders, returns may also be arranged. As soon as we receive your confirmation a member of our After-Sales Team will be in touch to organise a suitable collection date. Once your artwork has arrived back in our galleries, a refund to your original payment method will be arranged, minus the shipping costs.

Damages

All our artwork is sent fully insured. In the exceptional circumstance there has been some damage incurred during transit we require you to notify us within 24 hours of the delivery and supply images of the area of concern and the gallery will assess the best steps forward. A restored or replacement artwork will be sent in applicable circumstances if possible, or else a refund provided.

LOYALTY POINTS

Purchases made as part of our Virtual Exhibition, The Otherworld on Thursday 11th November 2021 between 7pm-11.59pm with Kerry Darlington will not be eligible to redeem points against. We are happy to confirm that they willqualify to accrue points to redeem against future purchases. Please check our Ts & Cs for further information. 

PAYMENT

To make your purchase as easy as possible we accept most forms of payment online including Visa, Mastercard, American Express, Apple Pay and Paypal.

We also offer 0% Interest Free Credit. If you want to spend a minimum of £280, you can apply for financing through our partner Hitachi, at 0% APR and with repayments spread over 12 months. The finance amount must be between £280 and £25,000; For Finance above £25,000, please contact us on 01932 847939.

If you spend a minimum of £2,500, you can apply for an 18 months Interest Free Credit Plan, at 0% APR and with repayments spread over the 18 months. The finance amount must be between £2,500 and £25,000.

Applying for an instalment plan is similar to applying for a new credit card. The details you provide are checked against public registers, such as credit rating agencies. To increase the chances of acceptance, ideally, you will have a good credit history (no late payments, CCJs, etc) and meet the following minimum criteria:

  • Be over 18 years of age
  • Be working at least 16 hours per week
  • Have 12 months of UK address history
  • Have a UK bank account that can accept direct debits

For further information on our Interest Free Credit option, please click here.

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