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FAQs - Interest Free Credit

Whether you are investing in fine art or have simply fell in love with a particular painting you can now spread the cost.

If you want to spend a minimum of £275, you can apply for financing through our partner Novuna, at 0% APR and with repayments spread over 6 or 12 months. The finance amount must be between £280 and £25,000. For Finance above £25,000, please contact us on 01932 847939.

If you spend a minimum of £2,500, you can apply for an 18 months Interest Free Credit Plan through our partner Novuna, at 0% APR and with repayments spread over the 18 months. The finance amount must be between £2,500 and £25,000. For Finance above £25,000, please contact us on 01932 847939.

Our online application process is really simple. It takes around five minutes to complete, with a decision often being made about 30 seconds after completion. If an application decision needs to be referred to the team of underwriters, a decision will usually be made within 24 hours, but generally a decision will be made within 30 minutes.

Here's a quick guide to everything you’ll need to know. Alternativly you can go to our finance options page for breakdowns of the payment plans available and full finance FAQs.

Who is Eligible for Finance?

Applying for an instalment plan is similar to applying for a new credit card. The details you provide are checked against public registers, such as credit rating agencies. To increase the chances of acceptance, ideally, you will have a good credit history (no late payments, CCJs, etc) and meet the following minimum criteria:

  • Be over 18 years of age
  • Be working at least 16 hours per week
  • Have 12 months of UK address history
  • Have a UK bank account that can accept direct debits
  • Delivery must be to the address that you put on the finance application, which should match your bank account's billing address.

YOUR QUESTIONS ANSWERED

How do I choose to pay by interest free credit?
Just select the finance option on the checkout page after the address input page and follow the steps on screen.

When will my repayments start?
You may pay a deposit up front if you wish, however, your monthly repayments will begin one month after your items have been delivered.

Are there any arrangement fees or hidden extras for credit?
No. There are no arrangement fees or hidden extras.

Once my application is approved, what happens next?
Within minutes of your application being approved, you will be presented with the option to sign your credit agreement. You should read the credit agreement carefully before clicking all the relevant sections agreeing to its terms. Once you have agreed to the terms of the credit agreement The Wyecliffe Galleries LLP and Novuna will be notified and you need do nothing more.

Will you credit score me and if so, what does this mean?
Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. The credit scoring process does not discriminate on the grounds of sex, race, religion or disability.

If you decline my application, what is the reason?
In addition to credit scoring, we also take into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though we are unable to provide you with a main reason for decline of your application, it is usually based a combination of the following:

  • Your credit score
  • Any adverse credit reference agency information
  • You are considered to be financially overcommitted
  • You are aged under 18
  • Your existing account performance with other lenders

What type of information do credit reference agencies hold about me?
Some of the information is public information, for example electoral roll, bankruptcies and County Court Judgments. Other lenders may also file information about accounts you hold with them, and this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.

If my application is not successful, can I re-apply?
Yes. We acknowledge that your circumstances change and just because we have refused a previous application, it does not mean that we'll automatically turn down a further request. We do suggest however, that you leave at least 6 months between applications.

Who is eligible to apply for online finance?
To apply for finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more. Homemakers aren't excluded from applying under their own names; however we will require the employment details of your spouse in order to process your application.

Can I request delivery to an address other than my home?
In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant.



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