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Wyecliffe FAQs

We have compiled all the relevant information that we feel you may need to know during the 'Return to Neverland' event.

Note that adding an artwork to your basket does not reserve the artwork.

Please proceed to check out and make your purchase as swiftly as possible to have the highest chance of securing your favourite piece/s. All orders are reviewed by our team upon arrival and we will be in touch to discuss delivery dates and dedication message in due course.

The team is on hand to respond to our live chat but due to the volume of visitors to the site during this event you may experience slight delays in replies. Our phone line may also experience longer than usual wait times during the event hours.

WYECLIFFE BENEFITS

The Wyecliffe Galleries were founded over 15 years ago on a pure mission: to work with collectors and interior designers to deliver world class art no matter how ambitious the brief. Offering an individual and unparalleled proposition, our Weybridge based galleries are home to over 2,500 original paintings, quality limited editions and world-class sculpture. Collaborating with leading contemporary creatives in every artistic genre, our extensive portfolio is complimented by specialist services in commissioning bespoke paintings that connect directly with the space and individual. At the very heart of what we do are our collectors and ensuring every client receives a gold-standard service tailored to suit their needs.  

Kerry Darlington has captivated a generation of art collectors with her imaginative original paintings and unique print editions. Inspired by legendary stories ranging from the Wizard of Oz, Peter Pan and Alice in Wonderland, the artist immortalises these beloved fairy tales into fine art paintings with astonishing technical excellence and attention to detail. Wyecliffe Galleries has been the home of Kerry Darlington for over a decade, with an extensive collection of originals and editions for sale from her most iconic collections, including Tree of Life, Pre-Raphaelite and Natures Faeries to name but a few. Helping to navigate her portfolio and providing advice on investment pieces to clients based in the UK and internationally, Wyecliffe Galleries holds the largest archive of works by Kerry Darlington in the world.

The Benefit of our Experience:

With over 30 years selling fine art we have built up an enviable reputation for quality art at an affordable level 

Sourcing Artists Internationally:

Wyecliffe search the globe looking for emerging talent so that our collectors benefit from the opportunity to invest early on in an artist’s career.

An Extensive Portfolio:

With over 2500 artworks held on site ready to send out same day we are one of the largest independently owned galleries in the UK.

Free Premium UK Delivery:

Where possible we offer a fully insured next day pre noon premium delivery throughout mainland UK.

Premium International Delivery:

We offer professional packaging, crating and fully insured trackable international shipment.

Over 1000 Five Star Reviews:

We contact every one of our collectors upon receipt of their artwork requesting an impartial review.

ART TERMINOLOGY

Published Original

This term references original paintings created by Kerry Darlington from acrylic paints and typically finished with delicate layers of matte resin. They are the images that the artist chooses to also publish a limited edition print from. These original works are intricate and can involve several weeks or months to produce, though these can take up to a year of dedicated work to complete. The limited editions (referenced as ‘Unique Editions’) are produced from a scan of the original piece. The original painting is then framed and offered for acquisition.

Original Mixed Media

Used to describe Kerry’s wider portfolio of original artworks. Mostly finished with gloss resin, these original works often feature 3-D elements or many layers of acrylic paint and gloss resin to offer a translucent finish resembling stained glass or ceramics. These are stand-alone paintings without supporting edition prints and as such may only be acquired as an original. Some of Kerry’s most recognisable collections reside within this genre, including works from The Wild and Free series as well as classic Tree of Life motif.

Unique Edition

The most common term used in conjunction with Kerry’s edition works. These are of edition sizes above 50, and can go up to 350 in total, though most usually they are total size of 75, 95, 150 or 195 internationally. The phrase unique references that every edition is slightly different, where the 3D elements vary in placement and colour. Other editions will have metallic ink carefully run through the gloss resin as it sets, also creating a lovely individual effect on each edition. Every edition (including boutique, and Artist Proof editions) feature Darlington’s original signature on the bottom left or right of the artwork, either on a scroll or directly onto the resin surface itself.

Here are a few short videos of these variations in action.

Boutique Edition

Specifically applicable to edition sizes of less than 50. Boutique refers to the smaller edition print run available on the public market. These also comprise the same ‘unique’ differences that Kerry is known for on her larger editions sizes, though singles the works out of an overall smaller availability. Examples of Boutique Editions are titles such as Her Book of Ivy, Matching Set of Alice in Wonderland Pencil Sketches, and Gift of the Dreamers

Rare Edition

Used to signal an edition (either Unique or Boutique) which is tricky to come by. This can indicate the title has either sold out and the edition listed is the final piece available, there are very few editions remaining available to acquire, or an edition that has come to market as a secondary market sale (i.e. a piece which is being re-sold).

Artist Proof

The term Artist Proof (which also can be noted as AP) is a small set of editions released at the same time of either a Unique or Boutique edition. In historical terms they were also known as Printers Proofs as they were the first editions trialed to ensure the colour match on the editions was correct as per the artists vision – they were often gifted by artists to friends and family, or swapped with other artists to collect work rather than being released to sale. These days technology has come on so far that the colours don’t alter from AP to main edition, and Kerry has elected to release them to sale. As they are first made in a print run, some collectors covet these as a preference, though this is down to the individual collector.

Deluxe XL Edition

Signifying the largest editions available within Kerry Darlington’s portfolio, the Deluxe XL edition relates to some of the artists most iconic titles which have been transformed by sheer scale. Sometimes available in addition to the unique edition scale, or in some instances the only format available – the Deluxe XL edition is often closer in size to the original painting Darlington has created.

FRAMING OPTIONS

‘Return to Neverland’ New Releases

Thank you so much for choosing to purchase with Wyecliffe Galleries!

If you have purchased an original artwork during this evening’s event, then we are pleased to confirm that your new artwork will be delivered to your home in the frame as shown in the accompanying images by default.

New Original Artworks

With any framed original purchased from the brand new A Return to Neverland collection, if you would prefer a different frame choice, we are pleased to offer Kerry Darlington’s signature silver/blue, dark gold and white gloss options as included within the price listed. Please simply either add a note to your order at the checkout or alternatively speak with our team in the days following the event and we will be glad to arrange this.

New Edition Releases

Kerry Darlington’s brand-new unique edition titles as listed below are available in the artist’s recognisable signature standardsilver/blue frame, dark gold and white gloss options.

  • Second Star to the Right and Straight on ‘Till Morning
  • Hundred Acre Wood

The following titles will be available in Kerry Darlington’s signature slimsilver/blue frame, standard white gloss and standard dark gold frames.

  • Moongazing in the Willows
  • Autumn Fae
  • Spring Fae
  • The Badger Faerie
  • The Snow Faerie
  • Marguerite
  • Wendy Darling

For collectors wishing to opt for the standard signature silver/blue frame on any of the above seven titles, these would be priced at the same value as the standard black gold and white gloss options, with a delivery lead time of January 2025. Please contact a member of our team to confirm the standard silver/blue is your preference and we will happily arrange this for you.

Respiro editionis a deep edge circular edition and is presented ready to hang in your home, and therefore doesn’t require framing.

Kerry Darlington’s Existing Collection

IIf you have purchased an original artwork during this evening’s event, then we are pleased to confirm that your new artwork will be delivered to your home in the frame as shown in the accompanying images.

Kerry Darlington’s existing unique editions may carry silver/blue, white gloss and black/gold frame options. Available frame choices will be clearly indicated with selectable options. If an artwork has no selectable options for frame choices, then please refer to the imagery of the piece as this will be the presentation of the work when delivered to your home.

Bespoke Framing - Alternative Options

If you would prefer a different choice of frame, please contact our team from Friday 8th November 2024 and we will do our very best to accommodate this, though please note any change of frame may incur additional charges which will be provided by individual quotation. Bespoke framing typically has a 3-4-week lead time. Our Advice is to secure the artwork you are interested in (to avoid missing out), and then to reach out to our aftersales support team to discuss alternative frames after the exhibition.

FREE GIFTS

Exclusive Bundle of Free Gifts with every Kerry Darlington purchase made during tonights event.

To celebrate A Return to Neverland, we are thrilled to offer an exclusive gift bundle, valued at £250, with every order made during the event night. This exceptional package features two highly coveted items: a limited edition hand-signed paper print and a stunning retrospective art book.

Pixie Dust Limited Edition Print

Pixie Dust Limited Edition Print

Experience the magic of Neverland with the exclusive Pixie Dust paper print. Measuring 300x300mm, this exquisite piece is hand-signed by Kerry Darlington and enhanced with delicate gold-leaf embellishments. For the first time ever, collectors have the chance to own this unique print—a timeless treasure that embodies the enchanting world Kerry has masterfully brought to life. A rare and valuable addition to any collection, this print ensures a touch of magic in your home.

 

Exclusive Kerry Darlington Art Book

Exclusive Kerry Darlington Art Book

Immerse yourself in the world of Kerry Darlington with this retrospective high-quality art book. Spanning over 180 pages, this luxurious volume showcases Kerry’s most breathtaking collections in stunning detail. With vibrant reproductions and a curated selection of her iconic works, this art book offers an intimate look at her creative journey. It’s not just a book—it’s a collector’s keepsake that celebrates Kerry’s artistic legacy, making it an extraordinary gift for any art enthusiast.

*Please note that one Gift Bundle will be offered per order, per household. Any purchases made after 11.01pm on Thur 7th November 2024 will not qualify for these gifts. Please also be aware that any of the items in our free gift bundle may be posted to you separately, following the delivery of your artwork. If for any reason you decide to return your order for a refund, the Gift Bundle will also need to be returned in full – if any elements are missing Wyecliffe Galleries reserves the right to deduct their value from your refund, alongside any applicable collection costs.

Terms & Conditions apply

DELIVERY & RETURNS

Wyecliffe Galleries are proud to offer complimentary fully insured delivery to the UK mainland, as well as 7-day free returns.

Pre-Ordered Unique Editions

All unique editions unveiled as part of this evening’s event are due to be delivered to our galleries from Kerry Darlington’s studio in time for arrival to our UK mainland clients by Tuesday 24th December 2024. As soon as we have a delivery time scale for your order, one of our friendly team will be in touch to arrange a convenient week-day delivery date. This is applicable to the following:

  • Second Star to the Right and Straight on ‘Till Morning
  • Hundred Acre Wood
  • Moongazing in the Willows
  • Autumn Fae
  • Spring Fae
  • The Badger Faerie
  • The Snow Faerie
  • Marguerite
  • Wendy Darling
  • Respiro

Wider Exhibition, Original Works & Unique Editions

We are delighted to confirm that the vast majority of original works and unique editions purchased as part of this event are available for immediate dispatch. A member of our After-Sales team will be in touch to discuss your most convenient weekday delivery date. Please note that the Kerry Darlington Exclusive Free Gift Bundle may be posted to you separately, following the delivery of your artwork.

Upon receiving your purchase, our friendly team will be in touch commencing Monday 11th November to arrange your collection or delivery date – please do keep an eye on your voicemails and e-mails for our correspondence!

Please note that owing to the anticipated volume of selections made by our amazing collectors all over the world, and our golden standard 12-point checks taking place on all works sold prior to releasing to delivery, it may take our team a few days to reach out to you.

If you have any questions whatsoever, please do contact us on +44 (0) 1932 847939 or via info@wyecliffe.com simply quote your name and order number, and our team will be very happy to help!

UK and Domestic Services

We are proud to offer fully insured delivery via courier to the UK mainland free of charge with all works purchased as part of this evening’s eExhibition.

Placed on a premium service, works arriving on the UK mainland will arrive during a one-hour timed slot which will be communicated by the courier directly on the date of arrival via text message. This service is available on the weekday of your choosing – Monday-Friday weekly (excluding Bank Holidays). Some postcodes in outlying areas (including Cornwall, Scotland and Wales) may not be possible to be placed on a next-day service upon booking, and our friendly After-Sales Team will be glad to help discuss this through when booking your delivery date.

We thank you for your patience and our dedicated After-Sales Team will be on hand following dispatch should you have any queries once your wonderful new artwork has been dispatched.

Please note that all parcels require a signature, therefore somebody will need to be at the property to sign for the goods – owing to the value of the goods, we sadly can’t recommend or authorise any works being left in a safe place.

Offshore UK deliveries including (but not limited to) the Isle of Man, the Channel Islands, the Isle of Wight, the Isles of Scilly, Northern Ireland, and remote areas of Scotland, are typically available on a 2-3 day delivery service following dispatch.

Saturday deliveries may also be requested, which are available for a small additional fee of £25 per delivery. We also offer a full range of urgent and same-day delivery options, which may be organised and quoted per order. Professional installation may be offered by quotation to some areas of the UK. Please call us to arrange these alternative delivery options on 01932 847939 from Friday 8th November to discuss your order with a member of our team.

Please note that some items are excluded from the free delivery offer, including very large and fragile works of art which may require a specialist delivery service. Please contact us for quotations in these circumstances.

International Deliveries

Wyecliffe Galleries offers fully insured delivery to both Europe and Worldwide. Overseas delivery times range from 3 - 21 working days and full tracking is provided as soon as your chosen artwork/s is in transit with the couriers. Prices are automatically calculated once your shipping address has been added to the basket. All international deliveries are packaged in a custom-made crate, designed for safe transit.

Returns

In the rare instances, you would like to return your artwork, we offer a 14-day guaranteed returns policy on internet and phone purchases to help you buy with confidence. A credit note can be issued for exchange so that we can help you find a fantastic alternative, or a refund will be applied to the original card used within 7 working days of the goods being safely returned to us. All free gifts received must also be returned to us in pristine condition alongside the artwork/s themselves.

Please note that if you would like us to arrange the collection then the cost of the collection will be deducted from the original purchase price. It is the responsibility of the collector to deliver the artworks purchased safely back to our trading address; the cost of the return is the buyer’s responsibility. Our full Terms and Conditions are found here.

Please call 01932 847 939 or email our team via info@wyecliffe.com for any further information.

In the exceptional circumstance that there has been some damage incurred during transit, the gallery will arrange collection to return the work. A restored or replacement artwork will be sent in applicable circumstances if possible, or else a refund provided.

For European and Worldwide orders, returns may also be arranged. As soon as we receive your confirmation a member of our After-Sales Team will be in touch to organise a suitable collection date. Once your artwork has arrived back in our galleries, a refund to your original payment method will be arranged, minus the shipping costs.

Damages

All our artwork is sent fully insured. In the exceptional circumstance there has been some damage incurred during transit we require you to notify us within 24 hours of the delivery and supply images of the area of concern and the gallery will assess the best steps forward. A restored or replacement artwork will be sent in applicable circumstances if possible, or else a refund provided.

LOYALTY POINTS

Purchases made as part of this event will not be eligible to redeem points against, nor will any purchases made during these hours qualify to accrue points to redeem against future purchases.

PAYMENT

To make your purchase as easy as possible we accept most forms of payment online including Visa, Mastercard, American Express, Apple Pay and Paypal.
We also offer 0% Interest Free Credit. If you want to spend a minimum of £280, you can apply for financing through our partner Novuna, at 0% APR and with repayments spread over 6 and 12 months. The finance amount must be between £280 and £25,000; For Finance above £25,000, please contact us on 01932 847939.

If you spend a minimum of £2,500, you can apply for an 18 months Interest Free Credit Plan, at 0% APR and with repayments spread over the 18 months. The finance amount must be between £2,500 and £25,000.
Applying for an instalment plan is similar to applying for a new credit card. The details you provide are checked against public registers, such as credit rating agencies. To increase the chances of acceptance, ideally, you will have a good credit history (no late payments, CCJs, etc) and meet the following minimum criteria:

  • Be over 18 years of age
  • Be working at least 16 hours per week
  • Have 12 months of UK address history
  • Have a UK bank account that can accept direct debits
  • Delivery must be to the address that you put on the finance application, which should match your bank account's billing address.

For further information on our Interest Free Credit option, please click here.

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