FAQs - Interest Free Credit
12 Months 0% APR Interest Free Finance
Whether you are investing in fine art or have simply fell in love with a particular painting you can now spread the cost.
If you want to spend a minimum of £835, and are happy to pay an up-front deposit of at least 10%, you can apply for financing through our partner Divido, at 0% APR and with repayments spread over 12 months. The finance amount (after deposit) must be between £750 and £25,000.
Our online application process is really simple. It takes around five minutes to complete, with a decision often being made about 30 seconds after completion. If an application decision needs to be referred to the team of underwriters, a decision will usually be made within 24 hours, but generally a decision will be made within 30 minutes.
Here's a quick guide to everything you’ll need to know.
Who is Eligible for Finance?
Applying for an instalment plan is similar to applying for a new credit card. The details you provide are checked against public registers, such as credit rating agencies. To increase the chances of acceptance, ideally, you will have a good credit history (no late payments, CCJs, etc) and meet the following minimum criteria:
- Be over 18 years of age
- Be working at least 16 hours per week
- Have 3 years of UK address history
- Have a UK bank account that can accept direct debits
- Delivery must be to the address that you put on the finance application, which should match your bank account's billing address.
YOUR QUESTIONS ANSWERED
How do I choose to pay by interest free credit?
Just select the finance option on the checkout page and follow the steps on screen.
When will my repayments start?
You will pay a deposit up front, and your monthly repayments will begin two weeks after your items have been delivered.
Are there any arrangement fees or hidden extras for credit?
No. There are no arrangement fees or hidden extras.
Once my application is approved, what happens next?
Within minutes of your application being approved, you will be presented with the option to sign your credit agreement. You should read the credit agreement carefully before clicking all the relevant sections agreeing to its terms. Once you have agreed to the terms of the credit agreement The Wyecliffe Galleries LLP and Divido will be notified and you need do nothing more.
Will you credit score me and if so, what does this mean?
Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. The credit scoring process does not discriminate on the grounds of sex, race, religion or disability.
If you decline my application, what is the reason?
In addition to credit scoring, we also take into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though we are unable to provide you with a main reason for decline of your application, it is usually based a combination of the following:
- Your credit score
- Any adverse credit reference agency information
- You are considered to be financially overcommitted
- You are aged under 18
- Your existing account performance with other lenders
What type of information do credit reference agencies hold about me?
Some of the information is public information, for example electoral roll, bankruptcies and County Court Judgments. Other lenders may also file information about accounts you hold with them, and this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.
How do I obtain a copy of this information?
You should send a cheque for £2.00 made payable to the relevant company, together with details of all addresses at which you have lived over the last 6 years:
- Consumer Help Desk Experian Limited PO Box 8000 Nottingham NG1 5GX
- Equifax Ltd., Credit File Advice Centre. PO Box 1140. Bradford, BD1 5US
- Consumer Services, Callcredit Limited, PO Box 491, LEEDS, LS3 1WZ
The above listed agencies will provide details of information relating via these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.
If my application is not successful, can I re-apply?
Yes. We acknowledge that your circumstances change and just because we have refused a previous application, it does not mean that we'll automatically turn down a further request. We do suggest however, that you leave at least 6 months between applications.
Who is eligible to apply for online finance?
To apply for finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more. Homemakers aren't excluded from applying under their own names; however we will require the employment details of your spouse in order to process your application.
Can I request delivery to an address other than my home?
In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant.
When can I expect delivery?
Deliveries for all orders are subject to the lead times shown on our website and the approximate delivery date shown on your order confirmation. However, for finance orders, once we have confirmation of approval there may be a short processing period before we are able to release your goods. This overrides any delivery date shown on our website.
Divido Financial Services Limited (‘Divido’) is authorised and regulated by the Financial Conduct Authority. For more information, please visit: https://www.divido.com/
Any Other Questions?
If you have any other questions, please do not hesitate to Contact Us on 01932 847939